Sustainability
Mitigating climate change
The steps we are taking to reduce our carbon emissions and prepare for the challenges and risks posed by climate change.
Scope 1 and 2 net operational carbon emissions year on year reduction
decrease year on year in Carbon Dioxide emissions intensity during 2020 to 2021
of the electricity we use comes from renewable sources
we've pledged to reach net zero carbon emission by 2030
Ensuring a sustainable water cycle
How we make sure that a sufficient, resilient water supply is available to our customers today, and in the future.
supply and demand forecasted, keeping customers connected
free virtual and physical home water efficiency checks carried out in 2020/21
leakage reduction target between 2020 and 2025, saving billions of litres
of customers to have a water meter by 2030
Making the most of our resources
Our journey towards zero waste, generating power from biosolids, reducing plastic and cutting waste sent to landfill through innovation and changing consumer behaviour.
tons of dry solids recycled to agricultural land
industry will remove equivalent of 4 billion plastic bottles from our businesses
Enhancing our natural environment
As a major land owner, our activities can have a substantial impact on the habitats in our region. We have a significant role to play in protecting and creating a more sustainable environment.
Working with partners to plant 1.3 million trees in our region by 2030
Enhancing the biodiversity of 5,000 hectares of land by 2027
We are working to improve 2100km of waterways by 2025
Environmental standards and assurance
We’re constantly improving our environmental standards and business processes, so we can continue to drive progress across the business and reach our green goals.
of our waste water treatment sites are covered by the ISO 14001 Environmental Management framework
