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Sustainability

Environment

How we’re dealing with the risks posed by climate change, pressure on water supplies, switching to greener energy and improving biodiversity.

Climate change

The steps we are taking to reduce our carbon emissions and prepare for the challenges and risks posed by climate change.

40% reduction in carbon emissions between 2015 and 2019 40% reduction in carbon emissions between 2015 and 2019
reduction in Carbon Dioxide emissions between 2015 and 2019
27% reduction in carbon emissions during 2018 to 2019 27% reduction in carbon emissions during 2018 to 2019
reduction in Carbon Dioxide emissions during 2018 to 2019
100% of the energy we use will be from renewable sources by 2030 100% of the energy we use will be from renewable sources by 2030
of the energy we use will be from renewable sources by 2030
our triple carbon pledge means we'll be at net zero carbon emission by 2030 our triple carbon pledge means we'll be at net zero carbon emission by 2030
we've pledged to reach net zero carbon emission by 2030
Climate change

 

 

Water management

How we make sure that a sufficient, resilient water supply is available to our customers today, and in the future.

25 years of water use forecast 25 years of water use forecast
supply and demand forecasted, keeping customers connected
17,000 free home water efficiency checks completed every year 17,000 free home water efficiency checks completed every year
free household water efficiency audits carried out each year
15% leakage reduction target for 2020 to 2025 15% leakage reduction target for 2020 to 2025
leakage reduction target between 2020 and 2025, saving billions of litres
496,899 water meters will be installed between 2020 and 2025 496,899 water meters will be installed between 2020 and 2025
water meters will be installed between 2020 and 2025
Water management

Waste management

Our journey towards zero waste, generating power from biosolids, reducing plastic and cutting waste sent to landfill through innovation and changing consumer behaviour.

83% of waste diverted from landfill
of the office and operational waste we produce diverted from landfill during 2018 to 2019
Industry commitment to reduce plastic use by equivalent of 4 billion plastic bottles
industry will remove equivalent of 4 billion plastic bottles from our businesses
35,000 single-use coffee cups and plastic cups saved form landfill
single-use coffee cups and plastic cups saved from landfill through introduction of keep-cups
Waste management

 

 

Protecting our local environment

As a major land owner, our activities can have a substantial impact on the habitats in our region. We have a significant role to play in protecting and creating a more sustainable environment.

1.3 million trees to be planted in our region
we will plant 1.3 million trees in our region by 2025
1,090 hectares of land and waterways will be improved by 2030
of land and waterways will be improved by 2025
We will improve 2100 kilometers of waterways by 2025
we are working to improve 2100km of waterways by 2025
Our local environment

Environmental standards and assurance

We’re constantly improving our environmental standards and business processes, so we can continue to drive progress across the business and reach our green goals.

43% of waste water treatment sites covered by ISO14001 environmental management framework
of our waste water treatment sites are covered by the ISO 14001 Environmental Management framework
25% reduction in pollution incidents since 2011
reduction in pollution incidents since the launch of our Environmental Management System in 2011
75% of our workforce have completed our Environmental Management System e-learning
of our workforce have completed our tailored Environmental Management System e-learning course
Standards and assurance