As a company taking care of one of life’s essentials, water, we know that the resilience of our business is intrinsically linked to the resilience of our region, its communities and the natural environment. Our long-standing commitment to sustainability is demonstrated in our leadership on renewable energy generation, sustainable management of our land, and dedicated programmes to support our people and our local communities.

By 2025 we will invest £1.2 billion in our sustainability ambitions, from climate and biodiversity to supporting our customers who need us most. These pages are designed to give you an overview of our approach. For more details on our approach, our performance and ambitions please visit our dedicated Sustainability Report highlights page which includes our sustainability reportESG Data Book and case studies. 

Our Sustainability Framework

Our Sustainability Framework draws together our environmental, social, and governance ambitions, helping us articulate how we deliver our Purpose and align our actions to key priorities.  
From planning and strategy stages through to implementation and assessment, governance is key in delivering on the ambitious goals set in our Sustainability Framework. We continue to push our targets and improve our measurement capabilities to deliver more robust results, drive accountability and inform our roadmap going forward. 

Being a company you can trust

Taking care of the environment

Helping People to thrive

Contact us

Get in touch with our sustainability and investors team.