Asset intelligence and Innovation

We must continue to evolve and improve how we take care of one of life's essentials. As well as continue to evolve as a company and

also how we take care of our customers. This led us to develop our innovation strategy.

In our Asset Intelligence & Innovation strategy document we explain: 

Our Approach

We want to solve the challenges we have today as well as find answers to some of our industry’s bigger long-term challenges. By managing risks, keeping the financials in check and prioritising sustainability, we can address some of our key operational issues and long-term strategic challenges, such as our commitment to our Triple Carbon Pledge and achieving net zero carbon emissions by 2030.

Our short-term areas of innovation focus include: 

Do you have an innovative idea and would like to collaborate with us?

We believe that collaborating with others is a vital part of innovation.

We would welcome technology providers and partners to work with us on the innovation challenges we have described. If you’ve got ideas or solutions that meet our challenges please share them with us. If it’s got promise, we could collaborate on the idea with you to make it a reality.

Collaborate with us

Wavemakers Exchange

Future Focused, Partnership Powered

We believe that some of the most transformative ideas come from partnerships with start-ups, spin-offs, micro-SMEs, and research institutions. That’s why we’re building a collaborative innovation programme designed to unlock potential, accelerate technology adoption, and solve real-world challenges in the water sector.

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Our Innovation Eco-system

Our Focus Areas

Ensuring our customers have a continuous supply of brilliant high-quality water, and that we all understand the importance of, and value this precious resource.

We recognise the impact the pandemic, inflation, and the cost of energy is having on our customers. We offer a wide range of support options for our customers to help, as well as making sure that we look after vulnerable customers when operational incidents occur.  

Climate change is an existential threat to humanity. We are leading by example to reduce the impact of our operations on the climate by significantly reducing our carbon footprint. 

Ecosystems across the world are deteriorating due to the impacts of climate change. In our Great Big Nature Boost, we have made commitments to protect and improve biodiversity in our region. In addition, we want to proactively understand the substances that enter the water cycle and impact the environment without waiting for regulation to enforce their detection and removal. 

Our Knowledge Hubs

Severn Trent’s urban wastewater strategy

We're piloting new wastewater treatment solutions at two key sites.

Spiral, a complex treatment plant, tests innovations due to its varied influent. The Resource Recovery Innovation Centre (R2IC) is a unique facility allowing scaled testing of these technologies in a safe environment. One pilot program is an anaerobic membrane bioreactor (AMBR) with the potential to drastically cut energy use.

We see wastewater plants becoming resource centers thanks to AMBRs and other innovations, producing clean water, capturing nutrients, and reducing emissions. The R2IC is vital in developing and testing these promising new technologies.