Help and Contact
Become a registered Severn Trent supplier
All our suppliers must register on the SAP Ariba platform to be able to carry out any procurement activity with Severn Trent.
Our procurement platform
We use the SAP Ariba for all our procurement activity.
SAP Ariba provides a central service that details all our registered suppliers. We’re able to quickly confirm and check compliance and raise purchase orders, making it simple for you to trade with us.
You’ll need to register on the SAP Ariba platform if you want to become one of our suppliers.
Becoming a registered supplier
There are two ways you can become one of our registered suppliers.
You can register on the Ariba Network and contact us to request to become a Severn Trent supplier, or we can invite you to become a Severn Trent supplier.
Registration through an email invitation from Severn Trent
If you received an email invitation from us, click the link in the email message. When Ariba Network shows the welcome page, do one of the following:
- If you already have an account, click log in.
- If you don't already have an account, click register now or sign up.
- If you received a supplier registration request for the first-time from us, click the action button in the email, such as access event. From the landing page, choose sign up to register a free, standard account, or choose log in to add the buying organization to your existing Ariba Network account.
- If you received a purchase order or other first-time documents from us, click the action button in the email, such as process order. From the landing page, choose sign up to register a free, standard account, or choose log in to add the document to your existing Ariba Network account.
You can connect with multiple buyers from the same Ariba Network account.
Create a SAP Ariba account
Once an agreement has been reached for you to become one of our suppliers, we will create a SAP Ariba Network account for you.
Once the account has been created you will get a confirmation email. This will be sent to your registered email address.
You should get in touch with our team if you don’t receive the confirmation email.
Make an application
In the account confirmation email, you’ll be asked to complete an online application form which will be used to check your organisation’s suitability to be a supplier.
In the application form you’ll be asked to provide information including your business’s:
- Bank account details
- Insurance documents
Once you’ve completed the form, we’ll review your answers
and approve or deny the application.
We may find we need to ask for more information to clarify
some of your responses. If this is the case, we’ll send you an email explaining what it is we need to know and why.
The email will contain a link for you to upload more
information and documentation to support your application.
How to become a registered Severn Trent supplier
A step-by-step guide through our supplier onboarding process. If you have any problems registering, please visit our troubleshooting page.
Get your log in details
We will create you SAP Ariba Network account.
You will then get an email containing your Ariba network ID and username.
Use the link in the email to open the supplier application form. You’ll need to enter information including your:
- Contact details
- VAT number
You must complete all applicable questions.
You’ll need to include documentation to support your application.This can include:
- Account details
- Insurance documents
- References from previous clients and collaborators
You’ll also need to provide financial information in your application, so we’re able to process payments with you for any work we request from you.
This could include:
- Bank account number
- Bank address
- Sort code
Submit your application
Once completed, check you have uploaded all the necessary
documentation and go over your answers to ensure everything is correct.
When you’re comfortable with the information
you’ve provided, you can submit the form.
Confirmation and tracking
Finally, you’ll get an email confirming we have received
This email contains a reference number to allow you to track the progress of the application.
We’ll then assess your application and make our decision.
Once you have registered as a supplier, you can choose to become a qualified supplier.
As a qualified supplier, your organisation’s details will appear in relevant category searches, helping our teams to find and approach the right companies for the right work.
Without qualified supplier status, your organisation is only searchable by name.
Access once registered
Once you have registered for an account, you should contact SAP Ariba to confirm whether or not your company has an existing Ariba Network ID (ANID) number.
Then you can log in and select "Ariba Proposals and Questionnaires" from the Ariba Network menu to participate in sourcing events and to receive proposals and questionnaires.
Keep this information to hand
You can download and print this information to keep it handy during registration.