About us

Our leadership team

Helen Miles ACMA

Helen Miles

Appointed: Chief Financial Officer on 6 July 2023

Membership: Executive Committee; Disclosure Committee

Career and responsibilities:

Helen joined Severn Trent in November 2014 as the Chief Commercial Officer, and in 2020 became the Capital and Commercial Services Director, before being appointed as Chief Financial Officer Designate in April 2023 and formally taking on the role of Chief Financial Officer in July 2023. She brings with her a breadth of commercial experience having worked within regulated businesses across the Telecoms, Leisure, and Banking sectors. As a member of the UK Board, Helen was instrumental in delivering HomeServe’s future growth strategy and ensuring a sustainable, customer-focused business.

An experienced finance professional, Helen was previously Chief Financial Officer for Openreach, part of BT Group Plc, and has extensive experience of delivering major business transformation across the Group. Prior to BT Group, Helen worked in a variety of organisations including Bass Taverns, Barclays Bank, and Compass Group.

Helen has recent and relevant financial experience as a member of the Chartered Institute of Management Accountants.

Other Roles:

  • Non-Executive Director of Breedon Group Plc