Wonderfully you

How boring would it be if we were all cut from the same cloth? And how ill-equipped would we be to serve the communities who trust us to do right by them?

That’s why at Severn Trent we positively celebrate diversity and inclusion, truly embracing individuals’ contributions, no matter what their age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.  

Having a culture that embraces individuals to be wonderful in their own right, is a vital part of the future of our success. 

Our strategy is simple

When it comes to our strategy, we know we’re making good progress, but we’ve still got more to do. That’s why we’re focusing on:

  1.  Creating a workplace that’s fair for all. We’re building a fair working environment, where everyone has the opportunity to succeed.
  2.  Building a workforce that reflects the communities we serve. Our path is a wonderful assortment of diversity where we serve everyone. People from every walk of life, all with different needs – so we want our colleagues to truly reflect that. 

Our 2025 Diversity and Inclusion plan outlines our commitments and how we plan to be a force for good, breaking down myths, stereotypes and barriers, so that we can influence the life chances of future generations – but also touches on the progress we’ve already made. 

Our networks

To contribute to our progress, we’ve set up four networks to represent our colleagues. Their aim is to influence our overall Diversity and Inclusion Strategy, contributing to plans and making sure these are delivered.

Just as importantly, they connect with colleagues to support their learning and network with external groups. 


The Disability Advisory Group’s mission is to build a truly inclusive culture towards disability and other health conditions, removing barriers to allow every colleague to fulfil their potential and be their true, authentic self at Severn Trent. Our focus is on recruitment practices, supporting colleagues with disabilities, and raising awareness across our entire workforce.

Our well-established LGBTQ+ network work with our leadership teams to drive an inclusive culture that we're proud of. Since 2017, the network has worked in partnership with Stonewall to become a diversity champion, as well as updating our policies and procedures to be more inclusive.

We want all our LGBTQ+ colleagues and communities to know they're not alone. We're stronger united and want to create real change for the better through education, celebrating key events and change hearts and minds around the challenges LGBTQ+ individuals experience.

Our ethnicity network works to make Severn Trent more representative of the communities we serve, and to make it an inclusive place to work. To encourage everyone to bring their whole selves to work regardless of their background, race or experiences, by making the conversation about who we are a comfortable one. 

This is our newest created in 2021. As a company with a high operational workforce, we’re focused on promoting great careers in operational and science, technology, engineering, and mathematics (STEM) environments for women - at whatever stage of their career.

This powerful group works to see how we can attract more female school leavers into thinking about careers in this area, and also how we can look to make sure we provide women support in their roles. 

We're making great strides

The progress we’ve made hasn’t happened by accident. We know there is still much more we want to do, but that doesn’t distract from how proud we are of the progress we
have made. It’s the result of lots of deliberate actions, and we couldn’t be more passionate about getting this right.

Here’s some of our most recent achievements: 

  • 8th in the Social Mobility Index in 2020
  • We’re super proud to have moved up a staggering 239 places in the Stonewall Workplace Equality Index
  • Our colleague Carl Edwards is Stonewall’s 2020 Gay Role Model of the Year
  • 2nd for Senior Female Representation in the Hampton Alexander Review 2020
  • 5th in the UK and 31st / 4,000 in Equileap’s Gender Equality and global rankings 2021
  • 4th on Equality for the Tortoise Sustainability Index 2020

Proudly supporting:

Stonewall gold employer 2022