Samantha - Utilities Operational Technician
“The apprenticeship is a really unique experience. It’s a chance to understand the business from all angles.” Samantha, Operational Technician
My apprenticeship was like no job I’d ever done before. I started when I was 25, and I was so glad to get out of the boring admin roles I’d been in. We do work that really matters at Severn Trent, like protecting rivers and making sure people have a clean water supply. Having already been working for a few years, I wasn’t sure if an apprenticeship would be right for me, but Severn Trent offered me a really great opportunity to go into something that I didn’t have any experience in and learn a trade while still earning a living.
The apprenticeship is a really unique experience. It’s a chance to understand the business from all angles. My job in Operations and Maintenance involved things like keeping sewage treatment plants running every day, so I knew how things worked in a practical sense, down to the finest detail. My manager then organised a job swap, so I could spend two months in Asset Creation, and that let me get a look at the business from the other end of the pipeline. I got to understand everything that happens before it gets to our stage of the process and that was a real eye-opener.
People at Severn Trent are so willing to share their knowledge with you and to give you their time, which is really special. I’m now in a permanent position as an Operational Technician and the apprenticeship really laid the foundation for the work I’m doing now – it’s a great chance to ask questions and try different things. Being an Apprentice is a steep learning curve, but it’s the best start I could have imagined for my career.