Hannah - Utilities Engineering Technician



“I know that I can set my sights on a career at any level within Severn Trent.” Hannah, Utilities Engineering Technician

I went into my apprenticeship straight out of my A-Levels. My school was keen to set everyone on an academic track but the work experience I’d done with my granddad, who is an engineer too, showed me that going into this kind of hands-on role would be a great option for me. Being able to learn and earn makes apprenticeships really appealing. Severn Trent was
recommended to me by a neighbour who worked there, so I knew it was a positive environment and that people were proud to work there.  

When I started, I was surprised by the scale of the company – Severn Trent was doing bigger things and in more locations around the world than I had realised. It was a little scary at first, as it’s a big step up from school to work, but everyone was so supportive that I didn’t feel like I was in over my head. My role in Maintenance is all about problem-solving and making sure that everything is in working order so that people in Operations can do their jobs. We’re always reacting to new information and that means you have to be adaptable and ready for anything.

At the moment I’m nearly half-way through my apprenticeship and I’ve already had the chance to learn about so many different areas of the business. My manager has made it possible for me to spend time in other departments, getting to understand Severn Trent from different perspectives and learning from the people at the top. With my training and these high-level experiences, I know that I can set my sights on a career at any level within Severn Trent.


Hannah is currently taking part in the Brathay Apprentice Challenge 2017 as part team 'Just Add Water'. She is participating in a series of exciting and interactive work-related challenges, developing new skills and showcasing the benefits of apprenticeships to young people and businesses across our region. You can follow the teams progress via @stwapprentices on Twitter  and support them using the hashtags #justaddwater and #BAC17.