About us

At a glance- our companies and structure

Severn Trent Water 

Severn Trent Water is one of the largest of the 10 regulated water and sewerage companies in England and Wales. We provide high quality services to more than 4.3 million homes and businesses in the Midlands.

  • We are committed to the long term sustainable stewardship of our business, and the environment, customers and the communities in which we live and work
  • Our efficiencies and high standards help us keep our costs low, generate progressive, sustainable returns for our shareholders, and good value for money for our customers
  • We continually work to improve our performance and deliver cost and operational efficiencies against our targets
  • Our bills for water and sewerage combined are the lowest on average in England and Wales
  • We have one of the lowest reported per capita water consumption rates in the UK
  • We have a strong management team and a clear business plan

Hafren Dyfrdwy

Hafren Dyfrdwy is the coming together of Dee Valley Water and Severn Trent to form a new water service for our customers in Wales. It means we’re committed to low water bills, great customer service and helping people in the country we proudly serve.

The name Hafren Dwyfrdwy reflects the two main rivers (River Severn and the River Dee) in the new region echoing our dual heritage. The use of Welsh as the primary language reflects that that this is a Welsh business operating in Wales.  

Severn Trent Business Services

Severn Trent Business Services is a member of the Severn Trent Plc group of companies which serves 4.3 million homes and businesses. We provide businesses with tried and tested water services, tailored to their specific needs, which improve efficiencies and manage risk and compliance.

Over four decades of experience in the water industry has given us an in-depth understanding of the challenges business customers face with water provision. Our expert teams can work with your business to create water management solutions designed to fulfil your particular objectives. 

Severn Trent Group Structure

Our Structure Chart is in the process of being updated. We will re-upload the chart in the coming days.