Shareview is an electronic shareholder communications service which has been developed by Equiniti. By registering for this electronic service it will allow you to:

• see details of your individual shareholdings quickly and securely on-line;
• value your share portfolio by reference to a recent market price;
• receive an e-mail notifying you of the publication of Severn Trent's Annual Review, Annual Report and Accounts and Notice of Annual General Meeting on its website, instead of receiving those documents through the post;
• cast your AGM proxy voting instructions electronically;
• set up a dividend mandate online;
• access information about your dividends;
• change your registered postal address or your dividend mandate details on-line; and
• help us to reduce printing and postage costs and conserve environmental resources by choosing to view documents on the website instead of receiving them through the post.

To register for this free service, visit www.shareview.co.uk and follow the simple instructions. You will need your shareholder reference number which can be found on your dividend tax voucher, proxy card and any other correspondence sent to you by Equiniti. If you cannot locate this number please contact Equiniti.